A gorgeous 5 star Luxury Boutique Hotel is in need of a resident manager. LIVE OUT POSITION for qualified candidates based in Wemmershoek, Paarl or Franschhoek area.
Minimum Requirements:
- Must have a minimum 5 Years Hotel Management within a 5* luxury or boutique hotel property
- Salary R45k – R50k depending on experience
- Candidate must stay Franschhoek region in order to do a 1-on1 interview - and commute if successful.
- Regret no virtual interviews.
- Tertiary qualification in Hospitality or Hotel Management
- Advanced computer skills including proficiency in the use of Protel and MS office, including e-mail and internet.
- Valid driver's license
- Fully vaccinated
Job Scope:
- Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives.
- Develop guest and market intelligence and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX, compliance, health & safety, control and reporting.
- Ensures world-class personalised service is delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the guest experience.
- Operate in conjunction with Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure the hotels efficient and profitable operations.
- Ensure that policies, processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are maintained in impeccable and fully functioning conditions.
- In conjunction with HR, support the selection of appropriately competent employees who reflect a high degree of service orientation, professional charm and who can uphold the company values.
- Support the HR function in acting to address performance short-comings and to reward performance achievement.
- Liaise with partners regarding day-to-day operations
- Create an environment that contributes to highly positive employee engagement and commitment to the job.
- Ensure that the Hotel Team know of, understand, comply with and consistently apply relevant quality related standards policies, processes, rules and procedures. Monitor the usage of equipment and consumption of stock whilst minimising waste and preventing breakages.
- Ensure that all legislative provisions regarding financial reporting, manpower management and liquor management are strictly adhered to.
- Prepare and propose the annual Hotel budget.
- Monitor department attendance and leave balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge of food, wine & spirits.
Job Types: Full-time, Permanent
Salary: R45,000.00 - R50,000.00 per month
Application Question(s):
- Kindly list which Hospitality software are you skilled in?
- Kindly mention which area you are based in currently as the client only permits face to face in-person interviews in the Wemmershoek/Paarl/Franschhoek region?
- Do you have a CLEAR criminal and CLEAR credit record?
Education:
- Diploma (Required)
Experience:
- 5 star Boutique Hotel: 5 years (Required)
License/Certification:
- Hotel School DIploma (Required)
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