Patient Medical/Coder-Biller reports directly to the Chair of the Section of Oral and Maxillofacial Surgery. The primary function is Billing and Insurance Management which consists of billing medical and dental insurance companies for all oral surgery and maxillofacial surgery procedures; and must understand CDT and ICD-10 CM coding. Verify eligibility, benefits and inform patient if they have a share of cost or co-pay responsibility prior to procedure. Follow up on outstanding claims, schedule appointments, register patients and create and update patient records. Another area of responsibility is Front Office duties, confirm patient's appointments, and go over instructions with patient. Greet patients, provide information and answer front desk related questions.
Percentage of Time:
100
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Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
16
Records
Qualifications
Required/Preferred
Demonstrated knowledge of Oral Surgery terminology, procedures and surgeries.
Required
Demonstrated knowledge of and experience in dental front office procedures.
Required
Demonstrated skill to establish and maintain cooperative working relationships with staff, residents, faculty and patients.
Required
Demonstrated skill to handle multiple demands and frequent interruptions and maintain a professional demeanor.
Required
Demonstrated skill to organize work and determine priorities.
Required
Demonstrated organizational skill to enforce clinic policies by following established procedures.
Required
Spanish verbal skills to communicate with patients and translate for residents and faculty.
Required
Demonstrated skill to use basic math skills to screen patient accounts.
Required
Demonstrated skill to work as a team member.
Required
Demonstrated knowledge of what constitutes confidential information and skill in maintaining confidentiality with regard to sensitive patient, faculty, resident and staff information.
Required
Demonstrated experience in patient management, including patient advocacy and resolution of patient complaints regarding care, service and billing.
Required
Ability and willingness to dress professionally in business attire appropriate for position.
Required
Ability to adapt to frequent interruptions and changes in work assignments and to prioritize work in a complex, high-volume, fast-paced environment.
Required
Ability to recognize a situation when supervisor's consultation/assistance is appropriate and/or required.
Required
Working knowledge of medical and dental insurance benefits and procedure codes, CDT and ICD-10 CM especially for Oral Surgery procedures.
Required
Working knowledge of private medical and dental insurance benefits especially benefits for Oral Surgery procedures.
Required
Additional Posting Information
Bargaining Unit:
EX-Patient Care Technical
Application Deadline:
07-31-2023
External Posting Date:
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