Contract to start on 01-09-23 until 01-12-23 with a possible extension.
JOB PURPOSE:
To deliver and ensure that contact is made and sustained with rough sleepers in a specific area. Ensuring appropriate assessments and referrals are undertaken and that all clients are engaged with services in order to receive support towards ensuring they move from the streets and into accommodation or reconnection services.
DESCRIPTION OF DUTIES:
· Undertake Outreach work on a rota basis including working early mornings, late nights and at weekends if required.
· To assess the needs of individual rough sleepers and to provide them with a variety of options of support services/accommodation in liaison with other agencies and specialist workers.
· To advocate, where appropriate, on behalf of rough sleepers with external agencies regarding their welfare rights, Primary Health Care needs and other issues affecting their Health and wellbeing.
· To take a pro-active role in promoting awareness of the Service and related issues within the community and businesses of the designated Area/Borough.
· To maintain a caseload of clients. Offer clients assertive, consistent ongoing guidance & support until they are in a position to be able to move from the street into accommodation or reconnection services and/or other appropriate support services.
· To source accommodation for rough sleepers within or connected to the area.
· To make appropriate referrals in consultation with the staff team and Team Coordinator.
· To take part in the evaluation and development of services within the Outreach Team.
· To deal with user's complaints and to resolve conflicts between users sensitively and effectively.
· To ensure that regular case reviews are carried out within agreed timescales and that support plans are implemented, and consistently high-quality case notes are recorded on CHAIN and other data base systems as required.
· To carry out the required level of monitoring and tracking of clients and that the appropriate monitoring information is available to the relevant agencies.
· To ensure accurate and up to date files on all rough sleepers worked with are recorded on CHAIN and OPEN Housing.
· To keep accurate financial and administrative records, such as Petty Cash reconciliation, in line with the organisation’s policies and procedures.
· Ensure all appropriate records are maintained in an accurate and timely fashion.
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
Job Type: Full-time
Salary: £18.76 per hour
Work Location: In person
Reference ID: 5234433-08-23
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