Our client company is looking to fill the position of Associate Director of Benefits for their overseas based Headquarters. This is a senior-level position responsible for overseeing and managing the employee benefits program within its organisation.
This role requires extensive knowledge of benefit programs, compliance regulations, and best practices to ensure the effective design, implementation and administration of a comprehensive benefits package. The Associate Director of Benefits collaborates with cross-functional teams including HR, Finance and legal departments to develop and maintain competitive benefits offerings that support the organisation's strategic objectives while promoting employee satisfaction and well-being.
Key Responsibilities :
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Benefit Program Management :
- Develop and maintain a comprehensive benefits strategy that aligns with the organisation's goals and objectives.
- Oversee the design, implementation, and administration of employee benefit programs, including health insurance, retirement plans, wellness programs, disability, life insurance and other ancillary benefits.
- Monitor benefit program costs, analyse trends, and recommend adjustments to ensure cost-effectiveness and competitiveness.
Compliance and Regulatory Management :
- Stay updated on local laws and regulations related to employee benefits and ensure the organisation's compliance.
- Develop and implement policies and procedures to ensure compliance with benefit-related laws.
- Partner with legal and finance teams to manage benefit plan audits, government filings and required reporting.
Vendor Management and Relationship Building :
- Oversee relationships with benefit plan vendors, including insurance carriers, brokers, consultants and third-party administrators.
- Evaluate vendor performance, negotiate contracts and manage vendor service level agreements to ensure optimal service delivery.
- Collaborate with vendors to enhance benefit program offerings, streamline administration processes and resolve escalated employee inquiries or issues.
Employee Communication and Education :
- Develop and deliver effective communication strategies to educate employees on benefit programs, changes and updates.
- Coordinate and conduct benefit-related training sessions, workshops and webinars for employees and HR staff.
- Serve as a resource for employees regarding benefit inquiries, issue resolution, and escalated concerns.
Analytics and Reporting :
- Develop metrics and key performance indicators (KPIs) to evaluate the effectiveness and success of benefit programs.
- Conduct regular data analysis to identify trends, assess program utilisation and recommend improvements.
- Prepare comprehensive reports and presentations for executive leadership, summarising benefit program performance, costs and recommendations.
