Job opening criteria
The company
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The Relais & Châteaux Castel Fragsburg is sat atop a mountain ledge overlooking Merano in South Tyrol, Italy. Enthroned here since 1624, the exclusive 5-star hotel is located beneath its very own medieval castle. Castel Fragsburg offers only 20 unique suites for up to 50 guests from all over the world.The Michelin-starred cuisine focuses on regionality, quality, health and excellent service. The love for detail can be seen in the two light-flooded restaurants and on the panoramic terrace.
In the Alchemistic Healing Spa, the first of its kind in the world, the Fragsburg pampers the guests with unique treatments in cosy rooms with breathtaking views.
Job description
The resource is responsible for:
Welcoming customers from arrival to departure
Informs the client about the conditions of stay, formalities and hotel services
Transmits necessary information to other departments
Switchboard management
Cash management
Correspondence management
Expected placement from immediately, full -time
An exciting and challenging range of duties in a 5 star hotel with only 20 suites
A place that allows you to develop and acquire numerous new experiences in an exclusive residence
A small hotel with 30 passionate and warm employees ready to assist with numerous recommendations; friendships are born
Contact with guests from all over the world, in 2022 from 57 countries
Free accommodation in single room and meals
Discounted prices for a stay in other hotels that are part of the Relais & Châteaux association
A workplace in a region that offers many possibilities for leisure and an excellent quality of lif
Profile description
Charm and empathy
Professional experience in a similar position
Excellent knowledge of German, English and Italian
Love for work
Personal initiative and propensity for teamwork
Friendly and honest behavior
A sense of responsibility at work
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