Remote Customer Service Representative


 

About us

We are a professional, agile and data-driven inbound call center. We specialize in providing exceptional customer service on behalf of various clients from across the world.

Our work environment includes:

  • Casual work attire
  • On-the-job training
  • Company perks
  • Flexible working hours
  • Safe work environment
  • Work-from-home days
  • Growth opportunities

We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

  • Handle customer calls from around the country.
  • Handle customer questions and concerns.
  • Handle customer requests and complaints.
  • Accept credit card payments.
  • Work in a fast-paced environment.
  • Work with other employees to make sure every customer is satisfied.

Job Types: Full-time, Part-time

Pay: $10.00 - $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Overnight shift
  • Split shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • Remote

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: Remote


 

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