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Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
- Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
- Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
- Builds emotional connections through meaningful and empathetic interactions with customers.
- Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
- Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
QUALIFICATIONS
- 1 year sales or customer service experience preferred
- High School Diploma or equivalent
Apply now!
The hourly pay range for this role is $18.72 - 26.71 JOB TYPE – Permanent BENEFITS ELIGIBLE? Yes Whether you are part-time or full-time we offer excellent BENEFITS and PAID TIME OFF! (based on minimum hours worked) *eligible starting at only 20 hrs/wk -Competitive Pay - 5 weeks of PTO per year - Competitive 401k and pension plan - Outstanding Health care, wellness, vision and dental plans - PTO, Holiday, Sick time - Employee Product Discount (15%) - Employee meal discount - Parental Leave - Tuition Assistance
